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Buying New Servers Is Nothing But a Headache

by on December 30, 2009

Sad_boss Want to make the boss unhappy? Tell him or her you need to buy another server. That’s what researchers discovered when they polled more than 400 IT pros about their attitudes toward servers.

The survey sponsored by Rackspace Hosting of San Antonio, Texas and conducted by LoudHouse, a research firm located in London, revealed that more than half of its respondents admitted that they’d “love to never have to buy another server again.”

From the survey findings, it’s apparent that servers suck up resources that could be spent on more strategic pursuits. According to the IT managers participating in the research, their staffs spent one-third of their time on server management. What’s more, management tasks like hardware maintenance and after hours service calls contributed to “server stress” among staff members. Nearly 60 percent of the respondents complained that the hassle of managing servers was a challenge to their organizations.

Not only is managing existing servers a pain point for information warriors, but planning their deployment is a headache, too. More than half the respondents (51 percent) said they’d made mistakes when planning their server capacity needs. Some 15 percent disclosed that they’d bought more servers than they needed, while 36 percent hadn’t bought enough.

The researchers also found that more of the businesses participating in the canvass appear to maintain an out-front attitude toward technology than those that don’t. Thirty-five percent told the surveyors that their businesses try to be proactive and ahead of the curve when considering new technologies, while 28 percent were cautious and reactive.

Of course, these IT managers wouldn’t have to worry about server headaches if they used hosted servers in the cloud–which happens to be Rackspace’s line of business–but there’s still some skepticism.  Some 29 percent of the survey sample told researchers that reliability was a barrier to adoption of hosted services in the cloud; 28 percent saw cost saving claims as a barrier; and 27 percent cited security as an obstacle.

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