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We Want to Hear from You!

by on February 2, 2009

At B&L, our focus has always been on the quality of our products and our commitment to customers. As some of you can attest, we’re obsessed with providing the highest quality customer service. In fact, many of the products and services we have developed over the years have been in direct response to our customers’ requests. We value this level of personal interaction with our clients.

Now, in 2009, we want to take this to the next level.

In the coming months, we will be creating new ways to engage with you to help foster an open, ongoing dialogue. That’s why we’ve set up this blog and why we’ve started our monthly newsletter.

But for this to work, we need to hear from you. So I am inviting you to comment on our blog posts (like this one, for example), subscribe to our blog’s RSS feed or email us here at B&L with questions, comments or concerns.

Be Honest.
Although it’s always good to hear how well everything is going, we also encourage you to let us know how we can make your experience with us better. What concerns do you have? How can we exceed your expectations?

So thank you for a great 2008 and we look forward to working with you in 2009!

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